训练这个事儿, 讲简易也简易, 讲繁杂也繁杂。简易之处在于样式固定, 讲台上之人讲, 台下之人听, 程序明晰。繁杂之处在于成效常常不尽如人意, 学员坐在那儿, 目光游离, 心里想着别的事儿, 讲毕便忘。
关键所在同样是, 学习形式具备多样化这种情况。传统讲座式灌输所产生的效果是有限的, 要尝试引入工作坊, 情景模拟以及辩论赛等具有很强互动性的方式, 才能够真正让知识落地。
传统讲座为什么效果有限
不少人对于培训的印象依旧停留在讲座那个阶段, 有一位进行讲授的人站在前方的台子上面, PPT不停地翻动, 在台下的学员有的在记录笔记, 有的在打瞌睡, 类似这样的情景极为常见, 那问题究竟出在什么地方呢, 是那种被动去接受的信息, 其留存的比率非常之低。
单向输出仅仅能够传递信息, 不能够转化为能力。于讲座来讲, 最大的短板乃在于欠缺参与感。学员坐在下面, 不存在机会去表达 , 不存在机会去实践 , 于其而言知识恰似流水一般从耳边匆匆流过去 , 最后什么都并未留下。
一个更为贴近实际情况的问题在于, 成年人所具备的学习动机, 与中小学生的学习动机, 呈现出全然不同的态势。成年人是带着切实存在的问题前来的, 他们期望能够获取到具备可操作性的解决办法, 而并非是去聆听一连串的理论说辞。然而, 讲座式的培训通常难以满足这样的需求, 自然而然地, 其效果便会大打折扣。
互动式学习有什么不一样
工作坊所具备的形式全然有别, 有一群人呈围坐之态聚集一处, 针对一个确切的课题着手展开探讨, 授课的讲师不再处于唯一知识源头的定位, 且每个人皆依次在贡献自身已有的经验以及个性化的观点, 落在这种情形模式下, 知识是以交互之中得以产生的, 并非是经由被强行灌输而存在。
情景模拟有着更深入的进展, 会使学员去扮作特定角色, 于模拟出来的真实场景里开展决策, 进而体会选择所导致的后果, 好比于销售培训期间, 让学员去饰演客户以及销售人员, 模拟整个谈判的流程, 这样的体验所带来的记忆深度, 远远超过任何讲座。
那些辩论赛的形式是蛮有意思的, 将学员划分成两组, 围绕引发争议的话题去展开辩论, 这个过程会迫使学员深入到问题的思考之中, 还会从多个不同角度去审视相关议题, 在对抗的状况里深化理解。
互动式培训如何落地
采纳互动式学习形式, 并非意味着全然摒弃讲座, 恰当的举措是混合运用, 讲座着重于进行基础知识的传布, 互动环节致力于来深化理悟及运用。
在落地的进程当中, 是有着几个必须要特别加以留意的关键要点的。一方面, 设计绝对得紧密地贴合实际的业务场景, 那种与实际情形相脱离的模拟游戏, 最终只会仅仅具有形式, 而没办法施展其应有的实质功效。另一方面, 在时间分配这一方面可是一定要把控得合理恰当的, 这里面互动环节所需要的时间理应要更多一点, 绝对不能够急于求成, 得稳稳当当地推进各个流程。其三, 讲师所扮演的角色, 需要去实现转变。要成功转型为引导者、并是facilitator。继而以全新的角色定位, 更好去推动, 整个落地过程的顺利开展。
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