保洁阿姨在厕所吃饭，网友心疼发帖！后续来了|保洁员|厕所|发帖|岳麓山|驿站

7月4日晚，网友@一只美羊羊在社交媒体平台发帖称，自己在岳麓山景区的家庭公厕看到一名保洁阿姨坐在地上，紧挨着马桶和小便池吃午饭，饭菜直接放在地板上。

On Saturday evening, a netizen took to social media to share a scene that sparked widespread concern at a family restroom in the Yuelu Mountain scenic area in Changsha, Hunan province.

According to the post, a cleaning worker was sitting on the floor beside the toilet and urinal, eating with her food placed directly on the tiled floor.

该网友称，“我打开门看到这一幕，心里特别心酸，赶紧关上了门。”

相关帖子迅速引发网友关注，不少人表示，希望景区能给阿姨休息吃饭的地方。

The post quickly went viral, with many netizens calling for better rest facilities for sanitation workers.

发帖网友在回应媒体时表示，发布初衷是希望景区能够完善休息用餐区域，无刻意抹黑意图。

岳麓山景区发视频回应

保洁阿姨也出镜

7月5日下午，@岳麓山橘子洲文旅发布“官方后续”：

在视频中，保洁阿姨解释，周六游客太多，自己刚吃两口饭就得出去查看地面，怕地面积水让小朋友滑倒，所以干脆就近吃，方便随时巡视。

The following day, the scenic area's management released a video explaining the situation. The cleaner said that visitor traffic was particularly heavy that Saturday, requiring her to inspect the floor frequently to prevent children from slipping on wet surfaces. By eating near the restroom, she was able to keep an eye on the area while taking a brief break.

据当地媒体报道，网友所说卫生间是岳麓山观光长廊附近的麓山公厕，位于负一层，地面设有防滑标识，从公厕正常速度步行约2分钟后左拐，有一处工作人员休息驿站。

休息驿站内景图源：潇湘晨报

驿站内宽敞干净，屋内配有空调、应急物品和饮用水，桌上摆放有喝水水壶。一名从麓山公厕出来的保洁人员正前往休息间休息。

Local media later reported that the restroom, located near the Yuelu Mountain Sightseeing Corridor, has a dedicated staff break room about a two-minute walk away. The room is clean, spacious, and equipped with air conditioning, drinking water, emergency supplies, and other amenities. Staff members were seen using the facility during their breaks.

此外，记者还走访了岳麓山观光车南门上车点至南门下车点沿途的3个公厕，发现均配有工作用房。

@一只美羊羊还通过社交媒体发布了景区工作人员与她的沟通记录：

虽说是一场“误会”，但是网友还是对发帖者和景区的及时回应点赞。

Although the incident ultimately stemmed from a misunderstanding, many netizens praised both the original poster for drawing attention to the issue and the scenic area's management for responding promptly and transparently.