德鲁克研究会(Drucker Institute)评选出2022年度美国公司管理成效榜单(America’s Best-Run Companies)。微软蝉联榜首,苹果升至第二位,排在前五名的还有IBM、通用汽车和惠而浦。

该年度排名使用已故管理大师德鲁克(Peter Drucker)的原则来筛选那些管理最有效的公司。对企业管理水平的评价,包括了顾客满意度(CUSTOMER SATISFACTION)、员工参与和发展(EMPLOYEE ENGAGEMENT AND DEVELOPMENT)、创新(INNOVATION)、社会责任(SOCIAL RESPONSIBILITY)和财务实力(FINANCIAL STRENGTH)等五项主要指标,最后按照效益(EFFECTIVENESS)得分排出名次。

顾客满意度方面,史丹利百得、好时、安捷伦、渤健等公司得分较高。在员工参与和发展方面,Adobe、英伟达、赛富时等公司得分较高。在创新方面,微软、亚马逊、埃克森美孚、好事达等公司得分最高。在社会责任方面,埃森哲、惠普、英特尔、微软等公司得分较高。在财务实力方面,苹果、微软、Alphabet(谷歌)、特斯拉等公司得分较高。

以下是名列总得分前100名的企业和五个单项指标得分情况:

排名 公司 顾客满意度/员工参与和发展/创新/社会责任/财务实力/总分

1、微软(Microsoft Corp) 48.6/70.8/ 133.7 / 73.5 / 91.7 /98.6

2、苹果(Apple Inc)  60.7/61.5/90.3/65.9/ 92.7 /83.2

3、国际商业机器(IBM,Intl Business Machines Corp)  68.3/59.2/99.0/68.5/51.4/80.9

4、通用汽车(General Motors Company)  71.6/56.8/94.2/66.3/61.2/80.7

5、惠而浦(Whirlpool Corp)  61.6/58.3/96.5/71.1/51.7/78.9

6、英伟达(Nvidia Corp)  59.0/ 74.0 /74.1/63.7/83.7/78.5

7、英特尔(Intel Corp)  47.5/62.1/90.2/ 73.6 /71.7/78.4

8、亚马逊(Amazon.com Inc)  44.9/52.5/ 121.8 /52.6/77.0/77.9

9、强生(Johnson & Johnson)  58.3/63.9/78.1/68.3/75.4/77.0

10、万事达卡(Mastercard Inc)  65.6/69.0/75.9/62.4/69.7/76.6

11、宝洁(Procter & Gamble)  65.9/60.2/80.3/60.8/74.8/76.0

12、惠普(HP Inc)  70.7/61.8/61.1/ 74.8 /68.2/75.9

13、辉瑞(Pfizer Inc)  66.7/61.4/61.5/62.9/85.4/73.3

14、思科(Cisco Systems Inc)  56.3/68.6/71.0/69.9/59.2/73.0

15、埃森哲(Accenture plc)  61.6/60.4/61.6/ 76.3 /65.2/72.9

15、维萨(Visa Inc)  68.4/60.4/67.3/65.8/65.9/72.9

15、Adobe Inc  58.1/ 74.1 /60.8/71.6/61.0/72.9

15、福特汽车(Ford Motor Co)  64.6/56.1/69.0/65.7/75.8/72.9

19、百事公司(PepsiCo Inc)  64.6/58.4/66.7/71.5/63.4/72.7

20、埃克森美孚(Exxon Mobil Corp)  37.6/44.3/ 110.8 /57.4/81.3/72.6

21、好事达保险(Allstate Corp)   58.3/44.8/ 105.3 /62.7/43.4/72.2

21、家得宝(Home Depot Inc)  58.3/51.6/83.7/60.6/74.6/72.2

23、沃尔玛(Walmart Inc.)  57.7/42.2/97.3/55.6/71.7/71.3

24、Alphabet Inc(谷歌母公司)  53.1/64.1/60.3/64.7/ 89.5 /71.1

25、超微半导体(AMD,Advanced Micro Devices)  52.1/67.9/63.0/65.8/74.3/70.3

25、高通(QUALCOMM Inc)  49.3/59.4/72.1/63.0/81.9/70.3

27、威瑞森(Verizon Communications Inc)  49.0/58.2/71.5/67.9/74.4/70.2

28、好时食品(Hershey Foods Corp)   75.1 /60.6/52.2/70.8/53.7/69.8

29、卡特彼勒(Caterpillar Inc)    73.9 /54.3/75.9/55.9/53.5/69.5

30、雪佛龙(Chevron Corp)  47.5/57.1/82.7/59.3/72.9/69.4

30、通用磨坊(General Mills Inc)  68.5/62.9/56.3/71.0/51.1/69.4

32、戴尔科技(Dell Technologies Inc)   57.4/64.3/72.9/61.1/58.9/69.3

33、耐克(NIKE Inc)   64.3/51.9/74.6/60.0/64.5/69.2

34、可口可乐(Coca-Cola Co)  63.3/53.8/69.9/64.8/60.8/69.0

35、花旗集团(Citigroup Inc)  53.6/56.1/73.0/63.6/69.0/68.8

36、雅培(Abbott Laboratories)  54.3/58.1/70.1/69.9/56.5/68.7

37、赛富时(Salesforce.com)  63.7/ 72.3 /64.9/63.6/40.8/68.5

37、迪尔(Deere & Co)  58.0/54.5/78.0/62.5/56.7/68.5

37、欧文斯科宁(Owens Corning Inc)  63.9/61.8/60.9/69.1/51.5/68.5

40、Equinix Inc  46.7/62.2/92.4/59.2/44.3/68.3

41、仲量联行(Jones Lang Lasalle Inc)   66.4/57.5/60.2/68.6/53.8/68.0

42、美国银行(Bank of America Corp)  52.2/61.5/64.4/64.7/70.3/67.8

43、塔吉特(Target Corp)  62.2/52.9/69.5/63.7/59.3/67.6

44、欧特克(Autodesk Inc)  67.3/65.6/54.3/66.4/52.2/67.5

44、高露洁棕榄(Colgate-Palmolive Co)  61.8/69.1/50.7/66.4/61.7/67.5

44、Leidos Holdings Inc  62.3/57.4/61.0/71.0/51.4/67.5

47、美敦力(Medtronic plc)  65.3/60.0/67.0/63.4/46.2/67.2

48、是德科技(Keysight Technologies Inc)   72.4 /62.6/55.1/62.9/51.8/67.1

49、阿彻丹尼尔斯米德兰(Archer-Daniels-Midland Co)  64.9/57.3/67.9/56.7/62.6/67.0

50、诺斯洛普格拉曼(Northrop Grumman Corp)   62.0/59.1/60.4/66.8/55.0/66.8

51、安博(ProLogis Inc)  69.2/ 71.6 /48.1/64.6/49.8/66.7

52、安进(Amgen Inc)  65.8/61.8/59.3/62.7/53.6/66.5

52、摩根大通(JP Morgan Chase & Co)  53.3/57.1/64.6/60.2/77.1/66.5

52、联合包裹服务(United Parcel Service Inc)  56.5/51.7/62.6/63.3/76.8/66.5

55、安捷伦(Agilent Technologies Inc)   74.2 /61.8/51.8/62.5/52.7/66.4

56、礼来(Eli Lilly & Co)  61.2/61.4/58.1/62.2/63.9/66.3

57、家乐氏(Kellogg Co)  67.4/54.5/60.8/67.1/48.9/66.2

58、雅诗兰黛(Estee Lauder Cos. )  60.3/58.6/56.7/67.3/60.6/66.1

59、德州仪器(Texas Instruments Inc)   52.7/65.3/47.9/67.7/76.3/66.0

60、Etsy, Inc.  60.1/ 71.5 /62.8/54.5/55.3/65.8

61、第一资本金融(Capital One Financial)  49.4/63.7/74.7/56.4/59.6/65.7

62、特灵科技(Trane Technologies plc)   71.1 /58.0/49.0/69.4/49.8/65.6

63、美国运通(American Express Co)  58.0/65.6/59.1/60.9/58.1/65.3

63、康明斯(Cummins Inc)  57.8/60.6/59.3/68.8/49.3/65.3

65、百特国际(Baxter Intl Inc)  70.1/58.9/53.9/68.0/42.2/65.2

65、应用材料(Applied Materials Inc)  52.5/56.2/60.1/65.0/70.8/65.2

67、开市客(Costco Wholesale Corp)  65.0/61.3/60.1/52.4/67.7/65.1

67、亿滋国际(Mondelez International Inc)  67.7/57.1/57.0/64.2/51.0/65.1

67、甲骨文(Oracle Corp)  55.1/52.6/69.1/64.6/56.6/65.1

70、丹纳赫(Danaher Corp)  66.6/57.1/59.4/59.2/58.4/65.0

70、泛林集团(Lam Research Corp)  61.2/59.9/50.4/63.1/70.2/65.0

72、美国铝业(Alcoa Corp)  57.7/55.5/59.6/66.1/59.9/64.9

73、渤健(Biogen Inc)   74.0 /57.1/54.2/65.7/40.4/64.7

73、3M Co  55.3/57.2/62.3/67.8/52.4/64.7

73、美国电话电报公司(AT&T Inc)  57.9/48.6/64.2/62.9/67.7/64.7

76、林德(Linde plc)  68.3/52.3/59.0/64.3/50.9/64.6

76、贝宝(PayPal Holdings Inc.)  61.9/57.1/69.6/59.5/45.9/64.6

76、特斯拉(Tesla, Inc)  68.6/51.5/56.2/49.2/ 87.6 /64.6

79、摩根士丹利(Morgan Stanley)  60.1/58.0/61.2/58.9/62.4/64.5

80、艾伯维(AbbVie Inc)  48.0/60.2/60.0/66.0/64.9/64.3

80、美光科技(Micron Technology Inc)  65.8/62.9/52.6/59.1/59.1/64.3

80、赛默飞世尔(Thermo Fisher Scientific)  66.2/55.4/59.9/57.8/60.0/64.3

80、富国银行(Wells Fargo & Co)  48.8/48.5/78.4/58.2/65.7/64.3

84、安德普翰(Automatic Data Processing)  66.4/58.1/55.1/59.6/59.4/64.2

84、慧与(Hewlett Packard Enterprise Co)  62.5/61.1/55.1/66.8/46.7/64.2

84、铁山(Iron Mountain Inc)  51.3/51.0/82.5/59.5/47.9/64.2

87、爱德华生命科学(Edwards Lifesciences Corp)  63.7/59.9/53.5/64.3/53.6/64.1

88、默沙东(Merck & Co Inc)  46.3/63.5/54.5/68.3/66.3/64.0

89、Humana Inc  59.7/61.7/63.1/60.0/48.4/63.8

90、史丹利百得(Stanley Black & Decker)   77.3 /48.5/59.1/61.4/42.3/63.6

91、因美纳(Illumina Inc)   57.9/61.7/63.5/67.0/33.6/63.4

91、希尔顿(Hilton Worldwide Holdings Inc)   56.6/58.9/60.8/64.3/50.5/63.4

93、劳氏(Lowe’s Cos Inc)  58.4/50.9/54.3/64.9/68.8/63.3

93、T-Mobile US Inc  54.4/55.4/64.6/59.9/61.3/63.3

95、江森自控(Johnson Controls International plc)  59.3/50.4/59.9/69.8/47.0/63.0

95、万豪国际(Marriott Intl) 60.1/58.9/58.1/61.3/53.1/63.0

97、盖璞(Gap Inc)  57.0/51.5/69.7/65.9/39.4/62.9

98、百时美施贵宝(Bristol-Myers Squibb)  58.4/62.7/53.0/62.2/55.8/62.8

99、标普全球(S&P Global Inc)   60.2/47.4/61.6/64.9/55.5/62.7

100、起亚(KLA Corporation)  63.8/61.2/48.9/54.4/71.2/62.6

100、万宝盛华(ManpowerGroup)  61.2/53.6/56.5/65.0/52.2/62.6