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当前文旅项目普遍面临“三高一长”困境:高投资、高运营成本、高风险与回报周期长。据行业统计,国内主题公园类项目平均投资回收期超过10年,而乡村旅游项目失败率高达60%以上。破解这一困局的关键在于建立“引流-转化-变现-再投资”的良性循环系统。成功项目的共同特征是:前期有精准引流的“钩子产品”,中期有高利润的“现金牛产品”,后期有持续迭代的“成长产品”。这一产品组合拳必须基于深刻的市场洞察:现代消费者不再满足于被动观光,而是追求“可分享的体验、可学习的内容、可带走的记忆”。
一、差异化产品的核心设计法则从“资源导向”到“需求倒推”:传统文旅项目往往先有资源(山水、古迹),再包装产品,导致同质化严重。差异化要求我们从目标客群的核心需求反向设计产品。案例:开元森泊度假乐园,在莫干山项目启动前,开元集团进行了18个月的市场调研,发现长三角亲子家庭的核心痛点:城市儿童自然体验缺失、周末出行疲惫、标准化酒店体验单调。据此,他们摒弃了传统度假村模式,创新推出“自然+乐园+住宿”的一站式产品。差异化体现:爆品引流:投资2.8亿元打造国内最大的室内恒温水乐园(2.8万㎡),确保全年全天候运营,解决了天气依赖性问题,成为全年引流利器体验分层:针对不同消费力客群,设计了树屋、星空房、度假屋等多层次住宿产品,房价从800元至5000元不等,最大化覆盖市场;二消挖掘:开发了自然教育课程、手工工坊、夜间探索等30余项付费活动,使非住宿收入占比达到40%,远高于行业平均的20%。现金流成果:项目2019年开业,虽受疫情影响,但2021年营收突破3亿元,平均入住率超70%,投资回收期从预期的8年缩短至5年。打造“不可复制的在地体验”:差异化不是简单的“人有我优”,而是建立在地文化、资源、技艺的深度转化上。案例:贵州“村BA”文旅融合模式,台盘村将苗族传统篮球赛事转化为现象级文旅产品,其成功逻辑值得借鉴:引流机制:内容自生:不依赖明星与商业包装,而是挖掘村民真实的体育热情与民族文化(牛角杯敬酒、苗族歌舞助威);零门票策略:免费观赛吸引日均2万人流量,通过直播获得60亿次全网曝光;场景沉浸:观众席吃酸汤鱼、球员穿民族服装比赛,形成强烈的视觉冲击和传播点。变现路径:周边产品:设计“村BA”联名球衣、篮球、毛巾,单月销售额突破200万元;场景消费:赛场周边600多个摊位日均收入超3000元,餐饮住宿爆发式增长;产业延伸:开发篮球培训、赛事策划、苗族文化体验等课程产品。差异化核心:将标准化的体育赛事与不可复制的苗族生活场景深度融合,创造了“体育+民俗+旅游”的新品类。2023年带动全县旅游综合收入38亿元,同比增长超300%。科技赋能体验升级:数字技术不是替代真实体验,而是增强体验的深度与广度。案例:上海“深坑秘境”AR探索,世茂深坑酒店旁的亲子乐园面临先天不足:面积小(仅30亩)、自然资源有限。他们通过AR技术实现差异化:产品设计:开发“深坑奇遇记”AR应用,游客通过手机可在实景中看到虚拟的矿物精灵、地质演变动画;设计故事线任务:收集8种虚拟矿石可兑换实体纪念品,完成任务平均需2.5小时,延长停留时间45%;夜间AR灯光秀将坑壁变为动态画布,创造“白+黑”全时体验;数据效果:AR功能使重游率提升至35%(行业平均不足15%),人均二次消费增加80元,项目开业18个月即实现盈利。
At present, cultural and tourism projects generally face the predicament of "three highs and one long" : high investment, high operating costs, high risks and long payback period. According to industry statistics, the average payback period for domestic theme park projects exceeds 10 years, while the failure rate of rural tourism projects is as high as over 60%. The key to breaking this deadlock lies in establishing a virtuous cycle system of "traffic diversion - conversion - monetization - reinvestment". The common features of successful projects are: having "hook products" for precise traffic diversion in the early stage, "cash cow products" for high profits in the middle stage, and "growth products" for continuous iteration in the later stage. This product combination must be based on profound market insights: modern consumers are no longer content with passive sightseeing but pursue "shareable experiences, learnable content, and portable memories".
I. Core Design Principles for Differentiated Products
From "resource-oriented" to "demand-driven reverse" : Traditional cultural and tourism projects often have resources (mountains, waters, historical sites) first, and then package products, resulting in severe homogenization. Differentiation requires us to design products in reverse from the core needs of the target customer group. Case: Kaiyuan Senbo Resort Park. Before the launch of the Moganshan project, Kaiyuan Group conducted 18 months of market research and identified the core pain points of parent-child families in the Yangtze River Delta: lack of natural experiences for urban children, fatigue during weekend trips, and monotonous experiences in standardized hotels. Based on this, they abandoned the traditional resort model and innovatively launched a one-stop product of "nature + park + accommodation". Differentiation manifestation: Best-selling product traffic diversion: An investment of 280 million yuan was made to build the largest indoor constant-temperature water park in China (28,000 square meters), ensuring year-round and all-weather operation, solving the problem of weather dependence, and becoming a powerful tool for traffic diversion throughout the year. Experience stratification For different consumer groups with varying purchasing power, multi-level accommodation products such as tree houses, starry sky rooms and vacation houses have been designed, with room prices ranging from 800 yuan to 5,000 yuan, maximizing market coverage. Secondary consumption exploration: We have developed over 30 paid activities such as nature education courses, handicraft workshops, and night exploration, increasing the proportion of non-accommodation income to 40%, which is much higher than the industry average of 20%. Cash flow results: The project opened in 2019. Despite the impact of the epidemic, its revenue exceeded 300 million yuan in 2021, with an average occupancy rate of over 70%. The payback period was shortened from the expected 8 years to 5 years. Creating "irreplicable local experiences" : Differentiation is not simply about "being better than others", but rather is based on the in-depth transformation of local culture, resources and skills. Case: The "Village BA" cultural and tourism integration model in Guizhou Province. Taipan Village transformed the traditional Miao basketball game into a phenomenon-level cultural and tourism product. Its successful logic is worth learning from: Traffic diversion mechanism: Self-generated content: It does not rely on celebrities or commercial packaging, but rather taps into the villagers' genuine enthusiasm for sports and ethnic culture (toasting with the ox horn cup, Miao dance and song cheering). Zero-ticket strategy: Free viewing attracts an average of 20,000 people per day and achieves 6 billion exposures across all online platforms through live streaming. Scene immersion: The audience seats are enjoying sour fish soup, and players are competing in ethnic costumes, creating a strong visual impact and communication points. Monetization path: Peripheral products: Designed "Village BA" co-branded jerseys, basketballs, and towels, with monthly sales exceeding 2 million yuan. Scene consumption: The average daily income of over 600 stalls around the competition venue exceeded 3,000 yuan, with explosive growth in catering and accommodation. Industry extension: Develop course products such as basketball training, event planning, and Miao ethnic cultural experience. The core of differentiation: By deeply integrating standardized sports events with the irreplaceable life scenes of the Miao ethnic group, a new category of "sports + folk customs + tourism" has been created. In 2023, it drove the county's comprehensive tourism revenue to 3.8 billion yuan, with a year-on-year growth of over 300%.
二、实操路径:四步走战略第一阶段(0-6个月):最小可行性产品测试,选择投资最小、最易呈现的体验点率先开放。成都“道明竹艺村”首期仅改造5个院落,投入1200万元,重点打造竹编体验馆和网红餐厅,6个月实现盈亏平衡后,再逐步扩展。第二阶段(6-18个月):爆品引流与会员积累,打造1-2个区域内具有绝对吸引力的产品,通过预售和会员锁定基础客流。无锡拈花湾首年主推“禅行”夜游产品,配合“心愿卡”预售,积累创始会员2万余人,确保开业期60%入住率底线。第三阶段(18-36个月):业态完善与二消深挖,根据消费数据优化业态组合,重点提升客单价。古北水镇通过数据分析发现摄影需求旺盛,开发“长城跟拍”“汉服体验”等服务,使人均消费从480元提升至620元。第四阶段(36个月后):品牌输出与模式复制,形成可标准化复制的产品模块和运营体系。华侨城欢乐田园将“农业+乐园”模式打包输出,通过品牌授权和运营托管,轻资产扩张至全国12个项目,年管理收入超3亿元。
文旅项目现金流回正的本质,不是财务技巧的胜利,而是产品价值与市场需求的高度匹配。差异化不是为不同而不同,而是基于深刻用户洞察的价值创造。成功的项目都在做同一件事:用极致体验解决真实痛点,用情感连接创造消费理由,用持续创新建立竞争壁垒。未来的文旅战场,属于那些能够用“第一眼吸引、第二天留下、第三年还想来”的产品逻辑,构建自我造血能力的创新者。
Ii. Practical Approach: Four-step Strategy
Phase One (0-6 months) : Minimum feasibility product testing, selecting the experience points with the smallest investment and the easiest presentation for opening first. Such asThe first phase of the "Daoming Bamboo Art Village" in Chengdu only involves the renovation of five courtyards, with an investment of 12 million yuan. It focuses on building a bamboo weaving experience hall and a popular restaurant. After achieving a break-even point in six months, it will gradually expand.
Phase Two (6-18 months) : Attracting traffic with best-selling products and accumulating members. Create 1-2 products with absolute appeal within the region and lock in the basic customer flow through pre-sales and membership. In its first year, Wuxi Nianhua Bay mainly promoted the "Zen Walk" night tour product, combined with the pre-sale of "Wish Cards", accumulating over 20,000 founding members and ensuring a minimum occupancy rate of 60% during the opening period.
Phase Three (18-36 months) : Improvement of business formats and in-depth exploration of secondary consumption. Optimize the business format combination based on consumption data, with a focus on increasing the average transaction value.Through data analysis, Gubei Water Town found a strong demand for photography and developed services such as "Great Wall Follow-up Shooting" and "Hanfu Experience", which increased the per capita consumption from 480 yuan to 620 yuan. Phase Four (36 months later) : Brand output and model replication, forming standardized and replicable product modules and operation systems. Oct Happy Garden has packaged and exported the "agriculture + theme park" model. Through brand licensing and operation management, it has expanded to 12 projects across the country with light assets, generating an annual management revenue of over 300 million yuan.
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